ASO2 Customer Service Temporary Pool
Job No:
AGDSA493
Location:
Adelaide
Closing Date: 11:30pm, Sunday 31st January 2021
Eligibility: Open to Everyone
Location: Adelaide CBD
Classification: ASO2
Salary Range: $55,315 - $59,503
iWorkforSA Reference: 395914
About the Public Trustee
The Office of the Public Trustee was established in 1881 and is constituted under the provisions of the Public Trustee Act 1995.
The role of the Public Trustee is to provide eligible South Australians with access to Will making services, powers of attorney preparation and deceased estate and trust administration. Public Trustee also has a role in managing the financial affairs of those people in the community who lack the capacity to manage their own affairs as determined by the courts, the South Australian Civil and Administrative Tribunal (SACAT) or through activation of powers of attorney.
The Public Trustee is a separate agency within the broader departmental organisation of the Attorney-General’s Department.
About the Opportunity
The Public Trustee is looking to establish a temporary pool of candidates who express an interest in filling a temporary role when they arise within the Public Trustee Customer Services Branch as either an Administrative Support Officer or Estate Services Officer.
The Administrative Officers provide a range of support services including clerical and administrative support which contributes to the effective and efficient functioning of the branch.
The Estate Officers provide a personal administrative service for estates directly or indirectly under the incumbent’s control to ensure that customers’ needs are satisfied within the provisions of relevant Acts, Regulations and office procedures.
Do you have what it takes to be an Estate Officer within Public Trustee? Do you like working in a fast paced customer service environment, where no two days are the same? Do you enjoy providing a high level of customer service and delivering results to some of the most vulnerable within our community? Are you able to identify risks within your own work practices? Can you prioritise your workloads and negotiate deadlines as required? Can you maintain professionalism and confidentially when dealing with sensitive issues?
If you answered ‘yes’ to these questions then we want you!
For more information about the Attorney-General’s Department and also Public Trustee, please visit https://www.agd.sa.gov.au/ and https://publictrustee.sa.gov.au/.
Click here to download the Job and Person Specification ASO
Click here to download the Job and Person Specification ESO
Click here to download the Job Application Pack
Click here to download the Privacy Information Disclaimer
Special Conditions for Employment
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be will provided further information if an interview is requested. Forms are not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.
The Public Trustee will call upon candidates from the temporary pool to fill short term positions as they arise within The Public Trustee.
Additional Notes
You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions below.
For additional role information please refer to the two Job and Person Specifications (attached) or contact Public Trustee Human Resources on 8226 9294 or PT.HumanResources@sa.gov.au.
All applications must be submitted by answering the questions below and following the prompts in the next page to attach the relevant documents.
You may wish to create your answer in Microsoft Word, then copy and paste into the field of this application form. This will also ensure your answers are not lost if you are timed out of the system.
The Attorney-General’s Department is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.
Please note: Application intake closes 11:30pm, Sunday 31st January 2021.