Community Access Officer
Job No:
AGDSA358
Location:
Adelaide
Closing Date: 5pm, Wednesday 19th June 2019
Eligibility: Open to everyone
Classification: AS02
Salary Range: $53,815 - $58,003
Duration: Up to 12 months
iWorkforSA Reference: 351162
About the Attorney-General's Department
With over 1,500 staff, the Attorney-General’s Department (AGD) forms an important portfolio within the South Australian Government. AGD provides high-level legal services and advice to Ministers and agencies across the whole of government, specialist policy advice, regulation and compliance, and direct service delivery to the public.
The AGD’s vision is one of an inclusive, safe and fair South Australia. The AGD strives to promote justice through protecting rights and holding people to account according to the law, improving safety, and contributing to an efficient and fair justice system.
About South Australian Civil and Administrative Tribunal
The South Australian Civil and Administrative Tribunal (SACAT) is a state tribunal that helps South Australians resolve issues within specific areas of law, either through agreement at a conference, conciliation or mediation, or through a decision of the Tribunal at hearing. SACAT also conducts reviews of Government decisions. SACAT strives to be accessible and responsive to customer needs, and deals with cases in a large range of areas (or jurisdictions). The Tribunal operates across the state of South Australia and is a key part of the state justice system.
For more information, please visit www.sacat.sa.gov.au
About the Opportunity
The primary purpose of the Community Access Officer role is to manage complex applications to the South Australian Civil and Administrative Tribunal (SACAT), from lodgement until completion. The role of Community Access Officer is customer facing. The Community Access Officer provides a high level of quality support services that contributes to the effective operation of SACAT.
The successful incumbent should possess the following personal qualities:
- Deliver high quality internal and external customer service;
- Adapt quickly to changing and emerging priorities;
- Remain positive and recovers quickly from setbacks;
- Adapt effectively to change;
- The ability to interpret and apply legislation;
- Proven written and verbal communication skills including with diverse audiences;
- Experience in the use of case management systems and word processing software; and,
The ability to provide a high level of administrative support
Click here to download the Job and Person Specification
Click here to download the Job Application Pack
Click here to download the Privacy Information Disclaimer
Special Conditions for Employment
Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be advised to submit their National Police Check Application form, including certified identification documents, to the AGD if an interview is requested. The form is not to be lodged directly with SA Police (SAPOL) under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD. If you are invited for an interview you will be required to bring a completed Job Application Pack and National Police Clearance form and ID.
DHS Child Related and Vulnerable Person related clearances will be organised by SACAT, should you be invited to an interview.
Additional Notes
You will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions below.
For further information about this exciting opportunity that is not covered by this website please contact Felicity Parrella, Team Leader - Housing & Civil, on 8226 8984 or felicity.parrella@sacat.sa.gov.au.
All applications must be submitted by answering the questions below and following the prompts in the next page to attach the relevant documents.
The Attorney-General’s Department is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.
Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.
The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.
We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website https://www.agd.sa.gov.au/.
Please note: Application intake closes 5pm, Wednesday 19th June 2019